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Fake Anti-Virus Software


Fake Anti-Virus and Anti-Spyware programs, also called Rogue security software, are a form of computer malware that installs other malware, or deceives or misleads users into paying for the fake or simulated removal of malware.

Scammers prey on consumers who are concerned about protecting their machines by trying to “sell” them fake security software or by warning them that their computer has been infected and they have to pay to fix the problem. Scammers invite you to click on links in misleading pop-up and banner ads, or offer free downloads that have malware attached.

Only download, purchase, and use security software provided by established and well-known security vendors. Security software should only be purchased by going directly to the vendor’s legitimate website or through authorized retail outlets.

Fake Anti-Virus and Anti-Spyware software has more than doubled since the first quarter of 2009, affecting around 69,000 people in the U.S. alone, McAfee Labs reports.

If you find yourself with Fake Anti-Virus software on your system and you can't get rid of it or are unsure if it has been removed we are here to help. We can run several scans on your system to clean it up.

If malware is deaply infected into your system we can provide a "Nuke and Pave" option. We will backup all users data and then format your computer to fully and completely remove any malware that may still exist. Then a fresh os will be installed, usually Windows. Run all the Windows update and load the current drivers. Install "real" anti-virus software and restore all users data.

By being conscious on what your clicking on and what websites you go to, you can keep your system clean and running great.

Backup Solutions


You save all your family pictures, your financial data, all your important documents to your local hard drive. You expect that they are safely stored and don’t think much about it. Until your hard drive crashes and you have no more data. It’s all gone! Hopefully this hasn’t happened to you because you have everything backed up, right? Here are a few simple options to make sure that your data is safely backed up.

First decide what type of backup you will be using.  I recommend that you either back up your data to an external USB hard drive (you could also use a USB flash drive if it is large enough for your data) or online over the internet to an offsite server.

If you want to backup to your external USB hard drive there are applications that can automate the process. There are open source apps that can do this and there are apps like Memeo, $29, which you can buy if you feel you need their support. They work similar to some of the online backup options and will automatically backup modified or newly created files to the external hard drive. You can also buy an external USB hard drive that comes in a fire proof, water proof enclosure for added protection for your data.

There are several companies which provide online backups. Carbonite and Mozy are the most popular programs to choose from, but there are many more. They all start at about $5 a month and Mozy will allow you to start with 2Gigs for free. Your account can be upgraded at any time if you need more space, which is likely for people with a lot of pictures and/or music files that they want backed up. First you install that software and configure which files or folders you would like to backup. Then whenever a file is modified or newly created on the local drive it will automatically be backed up to the offsite servers.

No matter which way you decide to backup, just make sure you do backup your data. And do this now while you still have your data intact! Remember your hard drive is a mechanical device and it’s not a matter of if it will fail, but when. 

…now that your data is backed up, I hope you can relax a little more knowing you won’t need to call us with a data recover disaster as you will be prepared for the worst.

Malware Prevention Tips


Malicious Software, commonly know as Malware, is something we’ve all heard about and unfortunately a lot of us have experienced it. Malware includes computer viruses, spyware, dishonest adware and other malicious and unwanted software. But how can we help to prevent this from infecting our own computers. I’ve gathered some useful tips and info to help you avoid Malware from finding its way onto yours.

  • Use a good AntiVirus program. There are several free versions that work well, like AVG. Microsoft Security Essentials which is also free has had good reviews.
  • Keep your OS and AV updated. Millions of rogue software and security holes in the operating system are being discovered. To help protect them the OS and antivirus manufacturer release updates for their products frequently. Make sure that you install those important updates. An out of date antivirus program does not help in detecting new infections.
  • Install an AntiSpyware app to scan your system periodically. MalwareBytes Anti-Malware Free Version and/or SuperAntispyware Free Edition are good choices. You can run these manually every week or whenever you think you may be infected. This is used along side of an anitvirus program because no A/V program can detect all Malware.
  • Use caution when downloading files from the internet. Be especially wary of screensavers, games, browser add-ons, peer-to-peer (P2P) clients, and any downloads claiming to be “cracked” or free versions of expensive applications.
  • Avoid Peer to Peer sites. These downloads are often programs such as cracks and keygens and are one of the main reasons of infections. Another source of infection are pirated software that may be injected with additional codes and trojans that can harm your system.
  • Browse responsibly. Sometimes you might not even have to download and install something but just open a website in your browser for a rogue program to infect your computer. So be careful where you go when you are browsing.
  • Pay attention to your incoming e-mails, in particular to the object of messages. Some of them can contain viruses or content pointing to malicious sites. Don't click on links provided by false institutes that invite you to change password or similar.
  • Do not open an e-mail attachment unless you know what it is, even if it appears to come from a friend or someone you know. Some viruses replicate themselves and spread via e-mail. Stay on the safe side and confirm that the attachment was sent from a trusted source before you open it.
  • “Phishing” is not necessarily Malware, but is malicious at the very least. It describes scams that attempt to acquire confidential information such as credit card numbers and passwords by sending out e-mails that look like they come from real companies or trusted individuals. If you happen to receive an e-mail message announcing that your account will be closed, that you need to confirm an order, or that you need to verify your billing information, do not reply to the e-mail or click on any links. If you want to find out whether the e-mail is legitimate, you can go to there website by directly typing there address into your browser or by calling them.
  • Use a personal firewall. A hardware firewall that sits between your DSL router or cable modem will protect you from inbound attacks. It’s a must for broadband connections. A software firewall runs on your PC and can protect you from both inbound and outbound attacks.

I hope these smart computing practices will help prevent Malware from finding you and will keep your computing experience as enjoyable as possible.

There’s one more tip! Don’t forget to backup your data. Your hard drive is mechanical and it’s not a matter of if it will fail, but when. Too many people have lost important documents and photos, among other types of data. This can be avoided with a simple backup solution.